This Travel and Tourism Diploma course will offer you an opportunity to play a successful role in the ever-growing industry. The Travel and tourism industry is the fastest growing industry in the world providing 1 out of 11 jobs worldwide. If you have an outgoing personality and locally, nationally or internationally and have the ability to communicate well with the diverse range of people, the tourism industry could be your career path. The Travel and Tourism ZA course is available as a full time and distance learning.
Topics Covered:
Geography and Industry codes
Travel Documents and airline passenger experience
Air Transport products and services.
Rail, hotel, car rental, cruise and tour products.
Customer service principles.
Airfares and ticketing.
The Amadeus system functionality.
After completing this course you will be able to:
Advise customers on passport and visa requirements, as well as on travel insurance options.
Promote services and facilities available to airline passengers during their travel.
Interpret standard industry codes to plan and reserve travel itineraries
Sell rail travel, car rental, hotel accommodation, cruises and pre-packaged tour products.
Provide good customer service and retain customer loyalty
Use the Global Distribution System to make and maintain reservations and issue travel documents.
Address:
179 Lauriston road, Nortons Home Estates,
Benoni, Gauteng, 1509, South Africa
Phn No:
+27 11 963 3371
0722889505
Email: deirdre@cabincrewacademy.co.za
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